FAQ

Adventurous 4x4 Camper Hire

Self-Drive travel in South Africa, Namibia, Zimbabwe, Zambia or Botswana is often best experienced in a 4×4.

Pick from our wide range of 4×4 SUV and Bakkie options below and request a quote!

* Relocation charges are applicable for secondary depts and one-way rentals.

Frequently Asked Questions

Who is Ideal Travel?

Ideal Travel is a specialist Travel Agency based in South Africa. We have a keen interest in travelling and helping others experience Southern Africa through Camping in Motorhomes and 4×4 Campers.

The travel market also relies on non-equipped vehicles. As a result, we also offer 4×4 Bakkie, SUV rentals as well as regular car rental.

Is Ideal Travel legitimate?

Yes, we are an honest company that has an extreme passion for the travel industry. We welcome clients to check out legitimacy with our suppliers and do their own Google search to view our online reviews from past clients.

With the high levels of fraud in the world, we understand that some clients may have their doubts. This is 100% understandable, and we encourage you to research us to get peace of mind before making use of our services.

Find out more about checking our legitimacy here…www.idealtravel.co.za/credibility-of-ideal-travel

Where is Ideal Travel Located?

Our administrative office is based in Johannesburg, South Africa however, our supplier depots are based in:

  • South Africa – Johannesburg, Cape Town and various sub depots
  • Namibia – Windhoek and various sub depots
  • Botswana – Maun and various sub-depots
  • Various other locations on request….
Does Ideal Travel own the rental vehicles?

No, Ideal Travel is a Specialist Travel Agency and do not own a fleet of rental vehicles. The vehicles are own by our carefully selected vehicle rental suppliers.

Find out more about our vehicle rental suppliers here… www.idealtravel.co.za/about-us

Why does Ideal Travel not offer an automated quoting system?

We believe in offering a personalised service with human contact. We manually quote each and every client and offer them the best deal possible.

If a better deal is found that is offered through the same suppliers as ours, we are happy to beat that quote! Terms and Conditions apply.

Ideal Travel offers a personalised one on one service.

Can I preview a vehicle?

A preview can be arranged on request. A preview is subject to vehicle availability and an appointment must be pre-arranged through Ideal Travel.

What is the minimum rental period?

This is dependent on our suppliers. Generally, a 7-day minimum is preferred, but most suppliers will allow a 3 to 4-day minimum rental on request by Ideal Travel. A rental shorter than 7 days is strictly subject to approval.

What payment methods do we accept?

We accept Electronic Funds Transfer (EFT) as well as Credit Card payment through a secure online payment link.

International clients are given the option of using a 3rd party payment gateway that gives clients the option of an EFT or Credit Card to make payment.

Should an international client elect to pay in any other method such as SWIFT or PayPal, we will NOT accept the associated payment charges.

How do I contact Ideal Travel?

We are proud to be open 7 days a week, 365 days a year!

Most of our first contacts with clients are made through a client completing an enquiry form on the vehicle that they are interested in. We will then immediately issue a quote if the vehicle is available.

We will only not quote the client on the same day if we first need to confirm vehicle availability with our suppliers.

Clients may contact us at any time on:

WhatsApp: +27 71 032 6733
Phone: +27 11 391 0730
Cell: +27 11 71 032 6733
Email: info@idealtravel.co.za

Contact appointments can be made for clients who fall out of South African time zones.

If you have any questions that are not listed here, please fell free to contact us and we will be happy to assist.

Email: info@idealtravel.co.za
WhatsApp: +27 71 032 6733
Tel: +27 11 391 0730

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